Engineering Support and Services
Customer technical support service and satisfaction is at the heart of everything we do.
We strive to meet service goals.
Protea Automation Solutions has a fully equipped workshop facility on the premises.
All repairs, technical support, SANAS compliant calibrations, installation, and engineering related services on the products we represent are managed through our support services.
Likewise, the engineering team provides after sales support to all the relevant divisions.
Appropriate arrangements can be made to accommodate repairs and calibration of non-represented products to provide and end – to – end service.
Technical Services include:
Repair Workshop
- Repair, Calibration, Calibration certification – SANAS
- Onsite repairs, calibration, and maintenance support
- Onsite installations and commissioning
Software Engineering
- System design and configuration
- Project management
- Application engineering
- User manual compilation
- Installation services
Support Services
- Workshop support services
- Maintenance contracts